Privacy Policy

Effective Date: 16 October 2026

At Natural Sunrise, we understand how important your privacy is. Whether you're browsing for premium organic spices or buying our natural cooking essentials, we want you to feel secure. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

1. Information We Collect

To provide you with the best shopping experience, we collect a few different types of information:

• Information you provide: This includes details you share when placing an order, such as your name, shipping address, email, and payment information.
• Automatic information: When you browse our online store, we automatically receive basic information about your device and browser, which helps us ensure our website runs smoothly for you.

2. How We Use Your Information

We use the information we collect primarily to fulfill your orders and make sure your natural spices and herbs reach your kitchen safely. Specifically, we use your data to:

• Process transactions and arrange for fast shipping.
• Send you order confirmations, shipping updates, and respond to your customer support requests.
• Protect our store against fraudulent transactions.
• With your permission, share occasional newsletters featuring recipes, wellness tips, and new product launches.

3. Keeping Your Data Safe

We treat your personal details with the utmost care. We do not sell or rent your personal information to third parties. We only share essential data with trusted service providers—such as payment processors (like Stripe) and our shipping partners—solely for the purpose of getting your order to your doorstep.

4. Your Choices and Rights

You are in control of your data. If you ever want to update your information, review your past orders, or opt out of our marketing emails, you can easily do so by logging into your account or contacting our support team. You can also request that we delete your personal information from our records at any time.

5. Contact Us

If you have any questions about how we handle your privacy, or if you simply want to learn more about our practices, please don't hesitate to reach out to us at support@naturalsunrise.pk.